Verify that you have entered your email address (username) correctly.This can be frustrating, especially if you aren’t sure why you can’t get into your account.īefore going further, Microsoft recommends you do the following: Sometimes, even if you try to walk through the password reset tool, you don’t have any luck resetting your password. If You Couldn't Reset Your Outlook Password Once you select the best verification option, you may have to press Get Code before moving to the next step.You will have the option to select your secondary email address or cell phone number to receive a verification code.You will be prompted to enter the code generated by your authenticator app.The options here will vary based on the security settings you previously established, but you will be given at least one of the following options: From here, you will be asked to verify your identity.On the Enter Password screen, choose Forgot Password? below the password box. All you need is your username (Outlook email address) and your verification method handy. Microsoft offers an easy-to-complete password reset process. If you forgot your Outlook password, that’s okay. Start monitoring Reset Your Outlook Password Use Clean Email to protect your account against data breach fallout.
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